Afrique is looking for a customer service provider to join their team, the candidate will be responsible for ensuring excellent customer services standards and must be detail-oriented. RESPONSIBILITIES: -Develop and maintain standard operating procedures for customers. -Handle escalated customer complaints and provide timely resolutions. -Maintain a positive and collaborative work environment. -assist marketing team by doing telemarketing. REQUIREMENTS: A postgraduate degree in (Business Administration) TO APPLY: Send your CV to (info@afriqueshipping.com)