How FindNowHub Works: Connecting Customers with Nearby Service Providers

Across Nairobi, Kampala and Dar es Salaam, most of us still find services the old way: asking in a WhatsApp group, calling a cousin who knows a guy, or walking down the street hoping someone is open. It works, sometimes. But it is slow, it depends on who you know, and it leaves thousands of excellent small businesses invisible simply because they are not in the right group chat. FindNowHub brings that word-of-mouth online and makes it searchable.

For customers: find, compare, connect

Everything starts with a search. Type what you need, whether that is “mechanic”, “nyama choma” or “house cleaning”, and choose where you are. You can pick an area such as Langata, Kilimani, Ntinda or Msasani, or let FindNowHub use your current location.

• See what's nearby. Results are shown on a map and in a list, sorted by how well they match and how close they are. Each result shows the distance, opening hours and whether the business is open right now.
• Compare honestly. Every business has a star rating, written reviews and photos from real customers. Filters let you narrow down by price, features such as delivery or outdoor seating, dietary needs and distance.
• Get there. Each business page has its address, phone number and in-app directions for driving, public transport, walking or cycling.
• Give back. After a visit, leave a review and a star rating. Your experience helps the next person choose, and helps good businesses stand out.

For businesses: get found by nearby customers

Listing a business on FindNowHub is free. Owners add their business name, contact details, location, opening hours and categories, then verify the listing with a quick code by SMS or phone call. From there, the business page works for them around the clock.

• Show up where people search. Your business appears in searches for your categories in your area, on the map and in the list.
• Build trust with reviews. Customer reviews and photos do more selling than any advert. A verified, claimed page earns a Claimed badge.
• Keep details current. Update hours, phone numbers and services whenever they change, so customers never arrive to a locked door.
• Hire and buy locally. Post job openings and supply tenders on Jobs and Tenders and reach people who already know your area.

Why reviews matter so much

A review is a promise from one neighbour to another. When someone says the mama mboga at the corner always has fresh sukuma wiki, or the fundi arrived on time and cleaned up after himself, that is information you cannot get from an advert. FindNowHub keeps reviews honest: businesses cannot pay to change or remove them, and our moderators check new listings and reported reviews.

Good businesses shouldn't need a big marketing budget to be found. They need happy customers, and a place for those customers to say so.

Safety and privacy

We only use your location while you are using the app, to show you what is nearby, and we never sell your data. You can search without an account. An account is only needed to write reviews, save favourites and message businesses.

Getting started

If you're looking for something, just search. If you run a business, head to FindNowHub for Business, add your listing and verify it. It takes a few minutes, and it is free. Either way, you are helping build a more connected neighbourhood, one honest review at a time.