Frequently Asked Questions

Yes. Searching, reading reviews, writing reviews, applying for jobs and listing a business are all free. Businesses can choose optional paid extras such as a logo, a portfolio, the Page Upgrade Package or ads.

No. Anyone can search, read reviews, get directions, request quotes and apply for jobs. A free account is needed to write reviews, save places, add friends and send messages.

The team checks every new business. As soon as it is approved, the owner receives an email and the page appears in search.

Read the reason on your dashboard, fix the issue, then press Apply for a review and tell the team what you changed.

No. Businesses can reply publicly or privately, and can report reviews that break the rules, but they cannot pay to remove or change them. See our Review Policy.

By M-Pesa, by Visa or Mastercard, or by bank transfer. The dashboard confirms every payment.

Only the business you applied to, you, and the FindNowHub team if needed. It is never public.

Use the Contact Us page, email info@findnowhub.com or call +254 712 345 678 (Mon-Fri, 9am - 5pm).